Policies

Cancellation

You must cancel no less than 12 hours prior to your scheduled class to receive credit. If you “late cancel” within 12 hours of your scheduled class, you will either lose a class credit or Unlimited Members will be charged $10.

Waitlist

We DO keep a waitlist. If your desired class is full, join the waitlist. You will receive an email if you get into the class and you will be automatically added to the class roster.

You must email info@aligncycling.com to DECLINE if you no longer wish to attend class.

Failure to email the studio and decline your spot could result in a penalty fee from missing a class you are registered for.

Standby

You may show up for a class you would like to attend and join our “standby” list. Should we have a vacancy at the start of class, you can register for the open spot.

No-show

If you fail to show up for class, you will lose a class credit or Unlimited Members will be charged $10.

Late to class

You will not be permitted to join your CYCLE or FIT class if you are late to your reservation.

Align reserves the right to sell your spot if you do not arrive to class by the start time of your reservation.

Please be respectful to yourself, your instructor, and other participants by being on-time to your class.

Class pass expiration

Please pay attention to when your class passes expire. Classes have different term expirations depending on certain sales or promotions. Expiration dates will always be visible at the time of sale and in writing. Class expiration deadlines are visible on the credit package or membership you are purchasing.

Still need more information? Contact us